Commissions do not affect our editors' opinions or evaluations. If you need customer relationship management software (CRM) to help grow your business, interact with customers and manage pipelines ...

Gartner defines CRM Customer Engagement Center (CEC) as the market for software applications used to provide customer service and support by engaging both proactively and reactively with customers ...

The consequences of data loss can be far reaching and have a huge impact on businesses. Marla Hay of Salesforce shares the ...

Different applications are used by different organizations for running enterprise resource planning, customer relationship ...

And that means developers of cloud software, everything from operational ERP and CRM applications to big data platforms and analytics tools to workflow management software, are playing an ...

Microsoft announced two new AI agents for sales that double as a competitive response to Salesforce in an area where both ...

One such tool is a CRM, which can help streamline customer relationship management (CRM) processes, generate and manage leads, boost existing client relationships and ultimately increase your ...