Commissions do not affect our editors' opinions or evaluations. If you need customer relationship management software (CRM) to help grow your business, interact with customers and manage pipelines ...

Gartner defines CRM Customer Engagement Center (CEC) as the market for software applications used to provide customer service and support by engaging both proactively and reactively with customers ...

And that means developers of cloud software, everything from operational ERP and CRM applications to big data platforms and analytics tools to workflow management software, are playing an ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

One such tool is a CRM, which can help streamline customer relationship management (CRM) processes, generate and manage leads, boost existing client relationships and ultimately increase your ...