Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the right CRM for your business.

This scenario, along with the rapid advancements in AI, has made data management and analysis vitally important. Tying your ...

T he genetic testing and information company, 23andMe, announced on March 23 that it has filed for bankruptcy, after years of ...

New integration combines Clutch’s AI-powered Customer Data Platform (CDP) with advanced 1:1 Loyalty, Stored Value, and Offer management capabilities.

Me files for bankruptcy following a major data breach, raising concerns about customer genetic data security as the company ...

customer data platforms, digital experience platforms, customer service dynamics, martech trends, and how generative AI is impacting our industry, platforms and practices. Our in-house research ...