Depending on the information that is being shared and the audience that the message is being sent to, communication can be formal or informal. Formal communication refers to planned official ...

The spelling, punctuation and grammar follows standard rules or conventions. Informal writing is different to formal writing as it is more reflective of a person’s speaking voice and personality.

After discussing the basic information about a concern, OIEC analyzes the incident to determine if a formal or informal resolution process is most appropriate based on the severity and pervasiveness ...

When it comes to business communication, the tone of an email can help establish a relationship. Too formal a tone will alienate an informal client from you, and too casual a tone will ruin your ...