Without knowing the term for it, I'd weighed engaging in first-party fraud, colloquially known as "friendly fraud," an increasingly common phenomenon where customers, accidentally or intentionally ...

"Friendly fraud" or "first-party fraud" happens when a customer disputes a legitimate charge they made on their credit card, debit card, or another payment method. Some people do this by accident ...

And even everyday consumers are more prone to attempt an ambiguous form of scamming known as friendly fraud, which poses a troubling problem for already struggling small business owners.

Local restaurants in Champaign are facing a costly problem.We’ve learned more customers are placing online orders, then ...

One Champaign bakery was so frustrated about being scammed by customers ordering online that they went to social media to vent. It turned out they weren’t the only ones having the issue. WCIA spoke ...

Another growing problem is chargeback fraud (also known as “friendly fraud”), where customers dispute legitimate transactions, forcing you to refund them. This not only results in lost revenue ...

These chargebacks (when an issuer reverses funds back to the cardholder) are known as “friendly” or first-party fraud. While they might be considered “friendly” compared to when a third ...

CHAMPAIGN, Ill. (WAND) - For the last three months, restaurants have seen an increase in "friendly" fraud. Also known as chargeback fraud, this happens when customers order something, receive it ...