USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

Dozens of people came out Thursday to the Clio council meeting to voice their concern about changes to how they're getting ...

It’s hard for me because I do what I can do, you know, and I have the customer that’s calling ... We reached out to USPS about the delays and staffing. They sent the statement below: "The U.S. Postal ...

“Did ya’ll know that the USPS, the United States Postal Service, has a program every ... is gone’: Did Capital One really ‘lose’ a customer’s account? ‘Should call someone else ...

USPS Vice President for Customer Experience ... intelligence tools in the coming months to improve customer experience and service delivery, an agency official said during a keynote session ...