NICE today announced the launch of CXone Mpower Orchestrator, the only solution that delivers true end-to-end automation for customer service by unifying all touchpoints, including virtual agents, ...
Delve into the stories of Alexander's, Mays and Arnold Constable, iconic department stores that once thrived on Long Island.
Rx relief, a pharmacy staffing division of The PrideStaff Companies, announced today that it has been named to ClearlyRated's list of Best Staffing Firms for Women. This is the first year Rx relief ...
VIENNA, Va., March 19, 2025 (GLOBE NEWSWIRE) -- The Sequoia Project, a non-profit and trusted advocate for nationwide health information technology (health IT) interoperability, today announces the ...
AI roleplay simulations provide a powerful tool for retailers to train their customer service and store teams to handle ...
The most effective business strategies aren’t built on intuition; they’re built on data and deep consumer understanding.
Becker’s asked pharmacy executives from hospitals and health systems across the U.S. to share their biggest lesson from the ...
After ours of interviewing candidates, our Wisconsin State Journal editorial board makes its recommendations for City Hall ...
The presentation suggests ways to educate patients on the options available to them, with the hope of ultimately improving ...
FDA confirms that prescribers and pharmacists are no longer expected to interact with the REMS ...
Amazon's grip on American consumers remains unmatched, with a staggering 99% repeat purchase rate, according to a new report from data analytics firm Numerator. The study also revealed that 83% of ...
Our moderators read all reviews to verify quality and helpfulness. The so-called customer service agents are incompetent, unqualified, and ineffective. You can't depend on anything they say.
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