Oct 17, 2024 · I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. This is the kind of corporate behavior that enrages consumers. Zero service, no accountability, a …

Feb 12, 2025 · user_ax2kc9 Hello and thank you for reaching out via our Xfinity Community Forums. While you can always reach out over the phone at 1-800-Xfinity (1-800-934-6489), I'd be happy to assist you right here. Just let me know what you're having trouble with or what questions you have, and I'll do my best to help!

Jan 4, 2025 · Xfinity’s Customer Service is an Absolute Disaster. Dealing with Xfinity has been one of the most frustrating customer service experiences of my life. Your so-called “support” system is completely broken. I needed help and was forced to use your text chat because speaking to a live person seems impossible.

Nov 15, 2024 · Click Activate next to the subscription service you want to activate. If an activate option doesn’t appear next to the streaming service, your service has already been activated and you’ll just need to sign in to the app to start streaming. You'll receive a confirmation message that you're leaving Xfinity to activate your subscription.

Nov 11, 2024 · Even after logging in. I tried sending email using Xfinity account but doesn't help. I am constantly being overcharged for last 3 months and nobody is resolving. Spent 100+ hours on call and 20+ hours on chat since last year!! Pathetic!! The only reason I am still with Xfinity is I do not have any other service provider in my area!!!

Dec 17, 2024 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

6 days ago · Trying to resolve this with customer service has been a nightmare—long wait times, unhelpful agents, and zero accountability. It’s unacceptable to be charged for a service I didn’t use, and even worse to be met with such poor customer service when trying to fix it. Avoid Xfinity if you value your time and money!

6 days ago · We can start by taking a closer look at your account and seeing what promotion you have. After this we will see what the status is of the Xfinity Mobile service. Just send us a direct message so we can assist you. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support."

Feb 4, 2025 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your Messdage in the text area near the bottom of the window. Press Enter to send it

Mar 7, 2025 · Sadly I must contact Xfinity in writing because I am no convinced that customer service will ever fully be understanding. My issues began on 1/29/2025 while switching my cell phone service to Xfinity upon recommendation. It was and still is a fiasco.