Oct 17, 2024 · I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. This is the kind of corporate behavior that enrages consumers. Zero service, no accountability, a …

Jun 24, 2022 · 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...

Feb 17, 2025 · user_80d720 Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and ...

Mar 4, 2025 · Would like to know if Xfinity/Comcast intends to restore this function, or offer an explanation regarding this issue. Side Note: Trying to contact Xfinity customer service and speak to a live person is a Real Challange, having to waste valuable time with their automated system that is horrible. Many times I just hang up from frustration.

Jan 4, 2025 · Xfinity’s Customer Service is an Absolute Disaster. Dealing with Xfinity has been one of the most frustrating customer service experiences of my life. Your so-called “support” system is completely broken. I needed help and was forced to use your text chat because speaking to a live person seems impossible.

Apr 4, 2021 · Hello, @user_b2a0b7! I'm sorry to hear you are running into issues accessing your information for your Xfinity Prepaid account. The Xfinity Prepaid service is supported by a specialized group that can help answer your questions and provide additional assistance. They can be reached directly at 1-855-75-PREPAID (1-855-757-7372.)

Nov 15, 2024 · Click Activate next to the subscription service you want to activate. If an activate option doesn’t appear next to the streaming service, your service has already been activated and you’ll just need to sign in to the app to start streaming. You'll receive a confirmation message that you're leaving Xfinity to activate your subscription.

Nov 11, 2024 · Even after logging in. I tried sending email using Xfinity account but doesn't help. I am constantly being overcharged for last 3 months and nobody is resolving. Spent 100+ hours on call and 20+ hours on chat since last year!! Pathetic!! The only reason I am still with Xfinity is I do not have any other service provider in my area!!!

Aug 13, 2024 · 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...

Mar 7, 2025 · Sadly I must contact Xfinity in writing because I am no convinced that customer service will ever fully be understanding. My issues began on 1/29/2025 while switching my cell phone service to Xfinity upon recommendation. It was and still is a fiasco.